1. Rick Fratanduono

    About: Rick Fratanduono

    Dynamic, highly accomplished leader with 33 years of Federal service in the IRS and Treasury. Adept at driving transformational organizational improvements in IT and the business by leading change in people, process, and technology, and stressing the importance of measuring the value of IT services from the customers’ perspective.

What Can Government Agencies Do To Better Leverage Their IT Ops Budgets?

I recently spoke at the 2017 Hewlett-Packard Enterprises Government Summit in Washington, DC. I was on a panel discussing IT Transformation. The moderator asked me to share my experiences and perspective as the former Director of IT Operations at IRS, as well as my new focus as VP of Customer Success at Intact Technology. The…

3 Keys to a Successful IT Transformation: What I Learned at the IRS

Leading a successful IT transformation at a large institution like the Internal Revenue Service, the focus of the final five years of my government career, is a complex, difficult task, but not impossible. It’s a rewarding journey full of ups and downs that requires patience, persistence, resilience, coalition building, and consistency. When we first started,…