Communication

Why Business Culture Can be IT Adoption’s Worst Enemy

Organizations with cultural dysfunction almost never live up to their potential. And one area where bad culture can upend even the most talented organizations is in launching new software solutions. In fact, in our experience business culture is the biggest barrier to widespread successful adoption of new technology within organizations. Organizational cultures can fail in…

How IT Leaders Can Use Past Failure To Fuel Their Future Success

How far would you go for something you don’t believe will succeed? As an IT leader, how much can you push your organization to embrace your project if you, the person who started it, doubt it will achieve its intended purpose? Would you really give your best to something you don’t trust? Not many people…

Communication Crisis in IT – How to Fix it

Communication between IT and non-IT professionals has never been great, but lately it seems like it’s in a “state of crisis,” as stated by CIO magazine. Only 4 percent of IT leaders surveyed last year described their own teams’ communication with their non-IT colleagues as “highly effective”. This is worrisome not just because it highlights…

Adoption: The Make-or-Break Component of Your IT Solution

Technology services have long since changed the way people engage and communicate with each other, but is internal IT communication engaging and transformative? A recent article in CIO states that “50% of IT leaders claim that a lack of communication talent is holding them back.”  Communication enables people within an organization to understand the value of …

IT Project Insanity: Doing the Same Thing, Expecting Different Results

In the 19 years I’ve worked in IT, I’ve seen hundreds of projects start out the same way, over and over again. Somehow, with each project, we expect better results than before, without making any significant adjustments to the way it is implemented.  As an industry, we will classically focus on budget, scope, design, architecture, timeline,…

How to Successfully Communicate Your IT Project

Part 2 of the Breakthrough IT Series Breaking through cultural barriers in an organization is more easily said than done. So, as we continue in this series, we’ll start with the foundation, communication. In an ever-connected era, language is the bedrock of culture. How we communicate matters – at home, at work, on social media,…