Continual service improvement

From EA to Business Architecture

Last week I discussed the importance of effective communication for EA.This week I will talk about how important Enterprise Architecture and Business Architecture are to being successful at executing a Business Transformation in your organization. What is Business Architecture? Gartner defines Enterprise Architecture (EA) as a discipline for proactively and holistically leading enterprise responses to…

Ramblings of a disturbed consultant – Part 1.

Ramblings of a disturbed consultant… “If all you have is a fire hose, every problem is a fire.” -One police officer says to another while a firefighter attempts to stop a bank robbery with a large hose. You spent a few million dollars on a really awesome IT Operations software suite. Hooray for the ever…

The Power of Storytelling for Enterprise Architects

Last week I talked about the power of storytelling and how Enterprise Architects need to become effective communicators. This week I will continue to dig into the storytelling concept and how it can be used to help you communicate the value of Enterprise Architecture. Why tell a story? If you were to explain to any business person…

CMDB Deployment: Where to start? – Part 1

Your company has finally come to the conclusion that Configuration Management is critical to effective service based operations. You’ve now been tasked with finding and deploying a Configuration Management Database solution. The question now is, where do you start and how do you get things rolling with maximum benefit and minimal tears. These are the…

Don’t Spoil EA with Poor Communication

Last week I asked if you think simplification negatively impacts business value. This week I would like to talk about 3 keys to effective communication. Don’t let communication be a barrier to the success of Enterprise Architecture (EA) in your organization. I think the fundamental reason that EA does not evoke positive thoughts within an…

Does Business Value Require Complexity?

Last time I talked about how to ensure success with Enterprise Architecture.  This week I would like to know if you think simplification negatively impacts business value. Complexity is a part of any organization, but not managing it effectively can have adverse effects. There are a lot of discussions right now among fellow Enterprise Architects…

How to Ensure Enterprise Architecture Success

Last week I asked everyone to get creative with Enterprise Architecture and bring sexy back. This week I would like to know how you arrived at the decision of implementing Enterprise Architecture and would like to guide you through the next steps. Ensure Enterprise Architecture success If you have managed to sell the value of…

Do Enterprise Architecture Frameworks matter?

Last week I explained why embracing organizational change is important.  This week I will talk about Enterprise Architecture frameworks and whether or not they matter. What is an Enterprise Architecture framework? An Enterprise Architecture framework defines how to organize the structure and communication for a given enterprise architecture within an organization. Why were they developed? IT systems…

Enabling Organizational Change

Last week I concluded my 15 part series of “Memoirs of an Enterprise Architect.”  This week I will talk about organizational change and how you can get stakeholders excited. If someone tells you they like change, they are lying to themselves and to you.  No one likes change.  Change is hard.  Change requires effort.  What if…

The Zen of Continuous Diagnostics and Monitoring

Continuous Diagnostics and Monitoring (CDM) is many things, and simultaneously is not a thing at all.  It is not a process, a tool, or a library of best practices.  It is a state of being.  It is about being secure, being mindful of risks, being able to respond quickly to the inevitable threats you will…