I recently spoke at the 2017 Hewlett-Packard Enterprises Government Summit in Washington, DC. I was on a panel discussing IT Transformation. The moderator asked me to share my experiences and perspective as the former Director of IT Operations at IRS, as well as my new focus as VP of Customer Success at Intact Technology. The…
About: Rick Fratanduono
Dynamic, highly accomplished leader with 33 years of Federal service in the IRS and Treasury. Adept at driving transformational organizational improvements in IT and the business by leading change in people, process, and technology, and stressing the importance of measuring the value of IT services from the customers’ perspective.