The Difference between Service Catalog and Service Portfolio

Last week I talked about Business Transformation. This week is about Service Catalog and Service Portfolio. Do you have to have both or are they the same thing? A service catalog is not the same thing as a service portfolio, but both are extremely important and essential to a successful business transformation. What is a…

Just Because You Build It, Doesn’t Mean They’ll Come

Do you struggle to get people to use online service catalog? You are not alone! Driving user adoption can be challenging. Today, for many organizations the value of service catalog is elusive and even when implemented successfully, its full value is not realized. Please watch this webinar and let us know what you think.  

Keys to a Successful Business Transformation

Last week I talked about how important Enterprise Architecture and Business Architecture are to being successful at executing a Business Transformation in your organization.  This week, as promised, I will dig into the details of undergoing a business transformation. Let’s review what Business Transformation means Business Transformation is the ability for the business to react…

Ramblings of a Disturbed Consultant – Part 2

“Expectations are a form of first-class truth: if people believe it, it’s true.” -Bill Gates Setting expectations… I don’t know about you, but when I spend millions of dollars on IT management software, I expect the software to help me achieve the most critical business objectives that I face.  This expectation, however, is not the…

From EA to Business Architecture

Last week I discussed the importance of effective communication for EA.This week I will talk about how important Enterprise Architecture and Business Architecture are to being successful at executing a Business Transformation in your organization. What is Business Architecture? Gartner defines Enterprise Architecture (EA) as a discipline for proactively and holistically leading enterprise responses to…

Ramblings of a disturbed consultant – Part 1.

Ramblings of a disturbed consultant… “If all you have is a fire hose, every problem is a fire.” -One police officer says to another while a firefighter attempts to stop a bank robbery with a large hose. You spent a few million dollars on a really awesome IT Operations software suite. Hooray for the ever…

The Power of Storytelling for Enterprise Architects

Last week I talked about the power of storytelling and how Enterprise Architects need to become effective communicators. This week I will continue to dig into the storytelling concept and how it can be used to help you communicate the value of Enterprise Architecture. Why tell a story? If you were to explain to any business person…

CMDB Deployment: Where to start? – Part 1

Your company has finally come to the conclusion that Configuration Management is critical to effective service based operations. You’ve now been tasked with finding and deploying a Configuration Management Database solution. The question now is, where do you start and how do you get things rolling with maximum benefit and minimal tears. These are the…

The Future of EA

Last time I discussed how EA needs to play the role of trusted advisor. This week I want you to imagine what you would like the future of EA to look like if you were responsible for envisioning it. Imagine the Future of EA There are so many books and articles written about what EA is…